FAQ
Below are answers to some of the most commonly asked questions about our classes, registration, and studio policies
Classes & Levels
What types of classes do you offer?
Dance Identity offers a variety of classes including Bolly Fusion, Hip Hop, Contemporary, Shuffle, and DI.Fit. Our programs are designed for both beginners and experienced dancers and focus on building technique, musicality, and confidence in a fun and supportive environment.
Do I need dance experience to join?
No experience is required for most beginner-level classes. Our Beginner classes are designed for students who are completely new to dance.
How do students move up to the next level?
Students progress through levels based on instructor evaluation. Advancement depends on technique, coordination, confidence, and overall readiness. Some students may repeat a level for multiple sessions before moving to the next level.
How long does it take to move up a level?
Progress varies by student, but most dancers remain in the same level for two to three sessions before advancing. The goal is to ensure students build a strong foundation before moving forward.
What if I am unsure which level is right for me?
If you are unsure which level to register for, we recommend starting with a Beginner class or reaching out to our admin team for guidance before registering.
Registrations
How do I register for a class?
All registrations are completed online through our website. Once registered, your spot in the class is reserved.
Can I try a class before committing to a full session?
Yes. Trial classes are available for most classes, subject to availability. Trials are treated as a drop-in class and cost $25.
Can I drop in for a class instead of registering for the full session?
Regular dance classes run as structured sessions and must be registered for before the session begins. Drop-ins may be available for select classes depending on availability.
What happens if a class is full?
If a class is full, you may join the waitlist. If a spot becomes available, we will notify you.
Can I join a class after the session has already started?
To maintain consistency in choreography and learning progression, most classes cannot be joined after the session has started.
Payments & Policies
What is your refund or cancellation policy?
All registrations are final sale. Dance Identity does not offer refunds for classes or workshops.
Dance Class Sessions
Once a session has started, missed classes cannot be refunded, credited, or transferred.
Workshops
A minimum of 24 hours’ cancellation notice is required to receive a credit.
DI.Fit Classes
A minimum of 24 hours’ notice is required to cancel and receive a credit. Late cancellations or no-shows will result in the class being forfeited.
What happens if I miss a class?
Because class sizes are limited and spots are reserved for the full session, missed classes cannot be refunded, credited, or made up. Instructors may briefly review choreography in the next class to help students catch up.
Can I transfer my registration to another person?
Registrations are non-transferable and cannot be transferred to another student.
What to Expect in Class
What should I wear to class?
Wear comfortable clothing that allows you to move freely.
Recommended footwear depends on the class style:
- Hip Hop / Bolly Fusion / Shuffle: sneakers
- Contemporary: barefoot or socks
- DI.Fit: workout shoes
Please bring a water bottle.
What shoes should I wear for Shuffle classes?
For Shuffle dance, shoes that slide and glide easily work best. Avoid running shoes or shoes with heavy grip, as they can make shuffle movements more difficult.
What time should I arrive?
Please arrive 5–10 minutes before class so you have time to check in and get ready before class begins.
Are instructors subject to change?
Yes. Instructors and schedules may occasionally change if needed.
Performances & Events
Do students perform on stage?
Yes. Dance Identity hosts an annual showcase performance where students perform choreography learned in class. All students enrolled in regular dance classes are invited to participate.
Do students perform during regular sessions?
At the end of many sessions, classes may have an in-studio presentation where students perform what they have learned for family and friends.
Are costumes provided for performances?
Yes. Costumes are provided for the annual showcase performance.
Studio Communication
Who should I contact if I have questions about registration or payments?
For all registration, payment, or account-related questions, please contact the Dance Identity admin team through the website contact form or email.
Please note that instructors do not handle enrollments, payments, or account-related requests.